1. What forms of payment do you accept?
2. Where can I send money from?
3. From what US states can I make a payment?
4. Where can I receive a remittance?
5. How can I receive a remittance?
6. In what time money is available.
7. Can I change the beneficiary address after receiving the confirmation code?
8. What should I do if I misspelled the receiver's name?
9. In what currency can I receive a remittance?
10. I do not have a personal computer. How can I send a remittance?
11. I haven`t found the answer

What forms of payment do you accept?

We accept Visa and MasterCard issued by American and Canadian banks, and money orders. You can use your credit card on www.monetaexpress.ru or call us 1-888-666-3829.
Contact our offices concerning cash payments:
1-888-666-3829 in USA
7-911-2109396 in Russia

Where can I send money from?

You can make a payment online or you can send money from any banks members of Anelik, Unistream and Contact payment systems.

From what US states can I make a payment?

You can make a payment from any state where our partner money transfer companies authorized to operate. Please, call us 1-888-666-3829 to select location.

Where can I receive a remittance?

You can receive a remittance in any bank of Anelik or Unistream or Contact system in US dollars (select location)

How can I receive a remittance?

You need to provide the recipient with the wire number of the remittance. The number will be sent to your email or call us 1-888-666-3829. To receive a remittance the beneficiary will have to provide the cashier with his ID, the wire number and the amount.

In what time money is available?

In most cases the remittance is available in less than an hour after we confirm your payment.

Can I change the beneficiary address after receiving the confirmation code?

You can change the address if the money is not paid out yet. You need to send us the remittance information including the wire number, the amount, your name and beneficiary's name support@monetaexpress.com

What should I do if I misspelled the receiver's name?

You need to send us the whole remittance information to support@monetaexpress.com and indicate the right beneficiary's name. The change confirmation will be sent to your address.

In what currency can I receive a remittance?

All remittances are paid in US dollars or Euros.

I do not have a personal computer. How can I send a remittance?

You can use your credit card continue
Or сall us 1-888-666-3829 (USA) and 7-911-2109396 (Russia)